2018 WSLC – Management Systems Institute



February 13-14, 2018

Promoting Effective Management and Continuous Improvement of Head Start is a core component of the new HSPPS, where outcomes and impacts are used to demonstrate compliance and quality.   The recently released Office of Head Start monitoring protocols place further demands on a program to articulate the continuous improvement process, including goal-setting, stakeholder engagement, data analysis, metrics of impact, and ultimately telling the program’s story.  This two-day training will focus on:

  • Creating and sustaining an organizational culture that allows for agility in the face of change
  • Considerations for implementation of the new regulations
  • Strategies for supporting managers and staff with preparing for a Focus Area 1 or Focus Area 2 review
  • Demonstrating the connections between research, best practices, and individual and collective impact
  • Lessons learned in impact measurement from the broader nonprofit community

We will spend a significant amount of time considering changes to management practices, including coaching and support for program managers and the use of data to inform continuous quality improvement.


Team Training

This two-day training has been specifically designed for teams of three or more persons with a goal of improving management’s ability to demonstrate the collective impact of the program to internal and external stakeholders.  We suggest that your participants include: the program director; the lead for school readiness; the lead for family engagement; the lead for compliance/quality assurance; and the lead for site-based operations (i.e. manager/coordinator who oversees center-based operations).


Meet the Facilitators


Kristen Hayes

 Kristen Hayes, MPMis a management consultant for Head Start administrators. Drawing upon her years of experience working as policy analyst and program specialist for the federal government, she assists Head Start administrators in securing grants and managing programs to achieve impact. Her services include:

  • Consultation with Head Start/Early Head Start agencies on projects including organizational culture, impact measurement, and continuous quality improvement.
  • Planning and writing State and Federal competitive grants to support children and families.
  • Conducting organizational assessments to increase the efficiency in the use of Head Start funding.


Dave Paddison, MBA CHFP

Dave Paddison has been a nonprofit executive for more than fifteen years (twelve of which have been with Catholic Charities agencies). Over his career, Dave has served primarily in key finance and technology roles, leading several departmental and organizational restructure projects focusing on utilizing performance metrics to drive financial and program impact.  His passion is encouraging the implementation and adoption of “data-driven” cultures in the nonprofit industry and the proliferation of data analytics tools (data visualization, dashboards, scorecards, predictive models, etc.)  to increase the community impact of government and nonprofit agencies, particularly in the health and human services sector.

The Vision

All children, regardless of their circumstance at birth, deserve a full and prosperous life.

The Mission

  • Support high-impact Head Start programs for children and adults by creating opportunities for collaboration, networking and information sharing.
  • Unite with state and national Head Start organizations to ensure regulatory and budget outcomes that support our work.
  • Champion the message that every child and family who succeeds makes their community a better place.

Contact Us

1225 8th Street, Suite 342
Sacramento, CA 95814



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