FAQ — Training West Events

pattern pattern


Network’s participation is limited to managers and directors in their respective topic areas. Participants are encouraged to email questions or agenda topics to headstartr9@region9hsa.org.

Payments are not necessary to register; invoices will be sent promptly to registrants. Contact Alejandra Lozano, Program Associate, at alozano@region9hsa.org if you have any questions.

Cancellations received in writing three weeks prior to the first day of the event will be assessed a $50 processing fee per registrant. After that date, substitutions will be allowed, but no refunds will be given (see below for substitution policy). Registration fee is due in full for no-shows. To cancel your registration, please email your request to headstartr9@region9hsa.org.

Substitutions are permitted; however, notification must be received in writing with the subject line: “Conference Substitution.” In the body of your email, send the name of the original registrant and the name of the person substituting to R9HSA at headstartr9@region9hsa.org by the registration deadline. If the event is in person, substitutions can also be made on-site at the conference registration desk. All changes, including name updates and editing information, can be done on-site. If someone is coming to replace a pre-registered attendee, they will sign for the items of the pre-registered attendee and receive a new badge on-site. For further questions, contact  Alejandra Lozano at alozano@region9hsa.org.

Cancellations due to extenuating circumstances (i.e., death, accident, serious illness) must be submitted in writing, include appropriate verification, and must be received by R9HSA prior to the last day of the conference. No refunds will be granted for any reason after the conference has ended.

Purchase orders are accepted within 30 days of registering. To pay with a purchase order, please complete the registration online and submit an email to headstartr9@region9hsa.org indicating that a P.O. has been requested. If you need documentation to submit a P.O. request, print the registration confirmation email, which shows the registration and balance due. A copy of a valid P.O. must be received within 30 days of registering.

Payments must be paid within 30 days of date of invoice.

Yes, contact Alejandra Lozano at alozano@region9hsa.org to request an invoice or 916-259-0971 ext 103 to pay over the phone.


After each training, everyone that attended will receive an email containing a PDF of the certificate for the event.

If you are certain you attended the webinar, check your email first for the follow-up containing the PDF of the certificate. If you do not see an email, make sure you check your spam/junk folder. If you did not receive an email after attending the webinar, contact headstartr9@region9hsa.org.


The Region 9 Head Start Association (R9HSA) is committed to a work and learning culture that embraces diversity, inclusion and respect as core values. These values are essential for Head Start to be a high-performing organization, where all staff and volunteers have the opportunity to reach their full potential and maximize their contributions to children and families. R9HSA welcomes full inclusion at our events, regardless of race, color, ethnicity, national origin, age, sex (including sexual orientation, gender identity, and pregnancy), family structure, religion, or disability. Full inclusion enables Head Start to benefit from the strengths afforded by the unique ideas and contributions of every person.

Registration and attendance at, or participation in, R9HSA conferences, meetings, events and other activities constitutes an agreement by the registrant or attendee to give R9HSA the irrevocable right to use and distribute (both now and in the future) the registrant’s or attendee’s image, likeness, or voice, in pictures, recordings, videotape or film, or any part thereof, in all forms and mediums and in all manners, including composite for advertising, marketing, publication or any other lawful purposes, now known or hereafter created.

Thank You to Our Sponsors


Head Start Gear


Latest News

  • Admin
  • September 22, 2021

CCRC’s Response to Universal Transitional Kindergarten

by Michael Olenick, Ph.D., President & CEO with research by Aja Goare For more ...
Read More
  • Admin
  • May 5, 2021

Family Engagement Keynote Anthony Barrows: Applying Behavioral Science to Program Design

Do you know what’s best for you and your family? This is a simple ...
Read More
  • Admin
  • May 5, 2021

At 55 Years and in a Pandemic, Head Start Is Still Connected

By Edward Condon, Executive Director Region 9 Head Start Association Every year at Head Start’s ...
Read More

Questions? Contact us at headstartr9@region9hsa.org.